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SOFTbee believes that “providing a quality product may not have meaning unless it is supported with superior customer service”. We provide complete turnkey software solutions for clients’ management needs. From installing to daily support, a trained representative is available to ensure the smooth and timely implementation. Our team of professionals ensures the client-staff understands the software, learns its many features in a short time, and significantly reduces the problems that can occur with the implementation of a new system.

Support is extended through various modes depending on the clients need. Customers can contact the SOFTbee support team either through telephone or email. SOFTbee also offers online support to clients; after login to the website, the support team addresses issues. Onsite support is also extended to clients when technical engineers are deployed on a case-to-case basis